Before booking

No. You measure, the site calculates, and we ask for a few photos of the substrate after booking. If the photos reveal a difficulty the job does not cover, we tell you before coming, and you can cancel free of charge.

We measure on site before starting. The real quantity adjusts the balance at the same unit price, either way. The deposit itself does not change.

We do, in the chosen quality: block, brick, mortar, concrete, tiles of the range. If you would rather have your own tiles or stone laid, say so in the order: labour stays at the same price.

The quote gives an estimated duration in working days, calculated from the pace of each type of work. A crew of two masons lays about 14 m² of block wall a day, for example.

Yes. Routes are kept clear and the work area is tidied every evening. The home protection option adds sheeting over floors and furniture and a full clean on handover.

Yes: all published prices include taxes, materials and labour. The invoice details the tax regime that applies to the service.

To cover the crew's travel, set-up and clearing away on a small quantity. It is €390 per job; above that, only the price per unit counts.

Once per job, by the zone of the site: €90 in the North-East, €190 in the Centre and North, €260 in the South and Extremadura. It does not depend on how long the job lasts.

Yes, the basket accepts several jobs for the same site or for different sites. Each keeps its own travel charge, because each can have its own date.

Yes, 10% off the job for companies, developers and property managers, with proof of activity. Travel and options stay at the normal rate.

A deposit of 30% of the total, on a secure payment page served on our own domain. A job under €600 is paid in full at booking.

Bank card, Apple Pay and Google Pay. The balance is paid on handover, by the same means or by bank transfer.

Free of charge up to 7 days before the start date, and during the 14 days after booking under the right of withdrawal, as long as the work has not started. After that, the deposit is retained for materials and planning.

A deposit invoice at booking, then the balance invoice with the handover report.

Every job is handed over with a handover report and a 2-year workmanship guarantee, without prejudice to the legal guarantees that apply to building works.

Write to us with photos. A repair covered by the guarantee is scheduled on the same travel terms as the original job, at our expense.

Depending on the work and the municipality, a declaration or a permit may be required: an opening in a load-bearing wall, a boundary wall, a slab. Those steps are yours; we provide the useful descriptions.